County Road Complaint Procedures

Please be advised that the County has updated their procedures for responding to road complaints and concerns. As such, we ask that you please utilize the following e-mail address to report any hazardous road condition. This would include, but not be limited to; pothole reporting, catch basin repair, road signs, flooding along county roads, etc.
 
The existing complaint hot line will be available 24 hours a day to leave a voicemail message, with someone answering between 7:00am and 3:30pm weekdays (201-336-7675). Please do not leave messages on any other e-mails or phone lines, as this may delay our ability to respond in a timely fashion.
 
In the event of a dire emergency that needs immediate attention, please contact the Public Safety Operations Center (PSOC) at 201-785-8500. They will reach out to one of our emergency services contacts.
 
Thank you,
County of Bergen
DPW Operations Division